Q1:How to report bugs?
Please email any bugs or suggestions to firstname.lastname@example.org.
Q2: How to buy?
Please click here for detail.
Q3: What happens after I send in the
Normally, you will receive your registration information from
RegNow.com in a few minutes after sending the online order
If you do not receive your registration information within
12 hours, or you have lost the registration email, please
contact us at email@example.com.
We will be glad to help you.
Q4. I have not received my registration
Do not panic! In many cases, there may be a processing delay.
Sometimes, people have supplied the wrong email address. In
rare cases, the registered users are unreachable due to mis-configured
email clients or privacy control. Please feel free email to
We'll resend you register information soon.
Q5: If I purchase your software, can
I upgrade it for free in the future?
Yes, we provide free upgrade. Please keep you eyes on our
site to get upgrade info. Please download the update version
by yourself, and you can register it using the same license
Q6: I entered the license code you sent to me, but
the software said "Registration info is invalid.".
You'd better copy and paste the license code to avoid a type.
And please note don't add any blank before or after the code.
Q7: I lost my license code, can you send again?
Sure. You may contact RegNow.com via customer
service form or contact
us to get your registration info back . But you'd better
provide your OderID or some info in your order(such as the
Email you used to order) so that we can find your info in
Q8: Do I need to re-register after I re-install the
No, you don't have to re-enter your registration info. Our
software will memory you registration status.
Q9: How long will it take to get your supporting response?
We promise to answer you within 24 hours. But in most cases
you'll get our response in a few hours or immediately.